Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Parimatch, we believe that online betting should be an enjoyable form of entertainment, never a way to earn money or solve financial problems. Betting always carries risk, and the odds are designed in favor of the house. Only bet what you can afford to lose.

Age Verification & Legal Requirements

Parimatch is only available to individuals who are 18 years of age or older, or the minimum legal age for gambling in your jurisdiction in India, whichever is higher. By accessing our platform, you confirm that you meet this legal requirement. We employ strict verification procedures to protect minors from gambling harms.

Parents and guardians: If you're concerned about a young person's access to betting sites, please monitor their online activity and discuss responsible gaming practices.

Warning Signs of Problem Gambling

Do any of these apply to you? If so, seek help immediately:

• Spending more time or money on betting than intended
• Chasing losses by betting more to recover money lost
• Hiding your gambling activity from family or friends
• Feeling anxious or irritable when unable to gamble
• Using betting as a way to escape problems or negative emotions
• Neglecting work, school, family, or hobbies due to gambling
• Borrowing money or going into debt to gamble
• Lying about the extent of your gambling
• Experiencing relationship conflicts related to betting
• Loss of control over gambling behavior

Self-Help Tools & Responsible Gaming Features

Parimatch provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set maximum amounts you can deposit within a specific time period (daily, weekly, monthly).
• Loss Limits: Restrict the maximum losses you're willing to accept within a given timeframe.
• Reality Checks: Receive regular reminders about time spent and money wagered during your gaming session.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your Parimatch account. Self-exclusion can be enforced across multiple platforms through GamStop (where applicable).
• Cooling-Off Period: Request a break from gambling for a set duration.

To access these tools, log into your Parimatch account and visit the "Responsible Gaming" or "Account Settings" section.

Support Organizations & Helplines

If you're struggling with gambling, professional help is available. Below are trusted organizations offering free, confidential support:

India

• All India Institute of Mental Health (AIIMH): Provides counseling and treatment for behavioral addictions including gambling disorder. Contact your nearest mental health facility for support.
• National Institute of Mental Health and Neurosciences (NIMHANS), Bangalore: Offers specialized addiction treatment programs. Visit www.nimhans.ac.in or call for consultation details.
• Alcoholics Anonymous (AA) & Gamblers Anonymous (GA): Peer support groups operating throughout India offering free, confidential meetings.

International Support (if needed)

• GamCare (UK): Free support for anyone affected by problem gambling. www.gamcare.org.uk
• GamStop (UK): National self-exclusion scheme. www.gamstop.co.uk
• National Council on Problem Gambling (USA): Free helpline and resources. www.ncpgambling.org
• Gambling Help Online (Australia): Free counseling and self-help resources. www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): Evidence-based information and support. www.responsiblegambling.org

If You Need Help

There is no shame in asking for help. Gambling problems are treatable, and recovery is possible with proper support. If you or someone you know is struggling:

• Reach out to one of the organizations listed above
• Talk to a trusted family member or friend
• Contact your doctor or a mental health professional
• Use Parimatch's self-exclusion tool to take an immediate break

Remember: seeking help is a sign of strength, not weakness. Support is available 24/7 through confidential helplines and counseling services.

Our Commitment

Parimatch is committed to promoting responsible gambling and protecting our users from harm. We work with regulatory bodies and gambling harm-reduction organizations to ensure our platform is safe, fair, and responsible. For questions about our responsible gaming policies, contact our customer support team.